Accepting new clients across Wisconsin

Therapy from home, with someone who really listens.

Mend Counseling offers telehealth therapy for people living anywhere in Wisconsin. You'll be heard, your feelings validated, and your values honored — from the comfort of your own home.

Sessions run on SimplePractice — encrypted, HIPAA-compliant video, with your records stored securely. No commute, no waiting room.

A woman at home on a video call with her counselor

Meet from wherever you are

Home, office, or cabin up north — anywhere in Wisconsin.

Statewide telehealthIf you live in Wisconsin, you can work with us.
22 licensed cliniciansCounselors, social workers, a psychologist & medication management.
Insurance & self-payMost major Wisconsin plans, plus posted self-pay rates.
Daytime hoursMonday–Friday, 8:30am–5:30pm.
A soft dirt path winding through tall Wisconsin woodland in early-autumn light

Getting support should feel simple — and human

We aim to remove the stigma around mental health through open, nonjudgmental conversation. Throughout your time with us, you can trust three things:

  • You will be heard

    Your feelings validated, your values honored — at your pace, without judgment.

  • New perspectives & coping skills

    Offered and built with you, session by session — practical tools for real life.

  • Goals set by you

    Actionable goals generated by you — we help you foster a sense of purpose in your community.

Starting is easier than you think

Three steps between you and your first session — no referral, no office visit.

1

Book a free consultation

Start with a free 15-minute consultation with Jonathon Jacobs. We’ll talk through what you’re looking for and how we can help — no commitment, no pressure.

2

We check your coverage

Before your first session, we verify your insurance benefits for you — including checking HMO plans — so there are no surprises about cost.

3

Get connected with your clinician

Based on your consultation, we’ll connect you with in-network clinicians who are best suited to your needs, and give you options to choose from — so you can pick the clinician who feels right.

Care for individuals, couples & families

Traditional talk therapy by secure video, plus medication management — all from home. Each service has its own page, so you can read about exactly what you’re looking for.

A client relaxing on her couch at home during a video therapy session, talking with her counselor, who smiles warmly from the laptop screen

Telehealth therapy in Wisconsin

Our home base online: how video therapy works at Mend, what we can help with, and how to get started from anywhere in the state.

Explore telehealth therapy →
A man at home talking with his clinician over a laptop video call

Anxiety therapy

For the mind that won’t stop racing — practical ways to calm your body, quiet the worry, and get back to your life.

Session $135 · Intake $145About anxiety therapy →
A wooden boardwalk through early-autumn woods at a Fox Cities wetland reserve

Depression therapy

Compassionate, unhurried support for heavy days — small, doable steps toward feeling like yourself again, at your pace.

Session $135 · Intake $145About depression therapy →
Sunrise over a calm Wisconsin lake

EMDR therapy

For experiences that won’t stay in the past — with Abby Janssen, EMDRIA Certified Clinician & Consultant, and Lauren Bartelt, LPC.

Session $135 · Intake $145About EMDR therapy →
A couple sitting together by a bright window at home, talking and holding hands

Couples therapy

A neutral, nonjudgmental space to slow down the same old argument, rebuild trust, and hear each other again.

Session $145 · Intake $165About couples therapy →
Parents reading with their young child on the couch at home

Medication management

Psychiatric evaluation and medication care with Mike Hailemichael, DNP, PMHNP — coordinated with your therapy, in one place.

Evaluation $250 · Follow-up $175About medication management →

Meet a few of our clinicians

A large, Wisconsin-licensed team — so you can find someone whose background and approach fit you.

Portrait of Jon Jacobs

Jon Jacobs

Licensed Professional Counselor
Nationally Board Certified

Founder
Portrait of Malena Taylor

Malena Taylor

Licensed Clinical Psychologist
PhD, Clinical Psychology

Psychology
Portrait of Abby Janssen

Abby Janssen

Licensed Clinical Social Worker
Clinical Substance Abuse Counselor

EMDR certifiedAbout EMDR therapy →
…plus 18 more licensed clinicians, including EMDR, art therapy, trauma, and substance-use specialists.
Browse the full team →

Insurance & rates, in the open

No surprises: here are the plans we work with and exactly what self-pay costs.

Anthem Blue Cross Blue Shield (Commercial & Medicaid)Chorus Community Health PlansForward Health (Wisconsin Medicaid)HealthPartnersLakeland CareMedica/DeanMHS HealthMolinaNetwork Health (incl. Network Health Medicaid)Prairie States/HPSPreveaHealthQuartz (Commercial & Medicaid)The AllianceUMRUnitedHealthcare (Commercial & United Medicaid)WPSCentivo

Don’t see your plan? Many insurers reimburse for mental health services — ask yours whether you’re entitled to reimbursement. We’ll gladly provide invoices you can submit; we just can’t guarantee they’ll be accepted in full or in part.

Self-pay rates

Posted plainly, so you can plan before you book.

Talk therapy

Individual intake$145
Individual session$135
Couples intake$165
Couples session$145
Family session$165

Medication management

Initial psychiatric evaluation (about 60 min)$250
Established-client follow-up (about 30 min)$175
Sunrise over a calm Wisconsin lake
“Helping individuals foster a sense of purpose within their community.”

That’s the heart of Mend — and because every session is by secure video, that community can be anywhere in Wisconsin — like this quiet lake at sunrise, above.

Questions, answered

Do I have to live near an office?

No. Mend is a telehealth practice — if you reside anywhere in the state of Wisconsin, you can meet with our clinicians from home. There’s no office to drive to.

Is video therapy private and secure?

Yes. We use SimplePractice for storing protected health information and for encrypted video sessions that meet HIPAA privacy requirements for digital health care.

What does it cost if I don’t use insurance?

Our self-pay rates are posted above: individual sessions are $135, couples $145, and family sessions $165, with medication management priced separately. No hidden fees.

When are clinicians available?

Our general office hours are Monday–Friday, 8:30am–5:30pm. Most clinicians see clients during those hours, and some also offer evening and weekend appointments. To check a clinician’s availability, start with a free 15-minute consultation and we’ll connect you with clinicians who fit your needs and have openings — or call us at 920-234-6842.

What if I’m in crisis right now?

Mend Counseling is not an emergency mental health service. If you need immediate crisis care, please call 911 or the Suicide & Crisis Lifeline at 988 — help is available 24/7.

Mend Counseling

You don’t have to be at your worst to ask for support.

If you’re feeling stuck, that’s enough. Browse our clinicians and take the first step today — from wherever in Wisconsin you call home.